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1.  Techexcel Customerwise open in new window
Powerful yet easy-to-use customer relationship management solution.
www.techexcel.com


2.  Knowledge management - Wikipedia, the free encyclopedia open in new window
Knowledge Management (KM) comprises a range of practices used in an organisation ... Knowledge Management at the Open Directory Project ...
en.wikipedia.org


3.  Knowledge Management - Enterprise Content Management open in new window
Knowledge management channel at Content Management 365. Features news, case studies and white papers relating to knowledge management.
www.contentmanagement365.com



A Few Thoughts on Cognitive Overload open in new window
This article by David Kirsh, which appeared in Intellectica, distinguishes supply related overload from demand side overload and how environments must be designed to minimize overload's negative consequences.
(http://icl-server.ucsd.edu/~kirsh/Articles/Overload/publishe)

Agents that Reduce Work and Information Overload open in new window
Article discussing how artificial intelligence offers some solutions to problems of actively managing information.
(http://agents.www.media.mit.edu/people/pattie/CACM-94/CACM-9)

Change and Information Overload: Negative Effects open in new window
Even the intellectually most advanced groups, the researchers, educators, managers and technologists, often feel overwhelmed by the changes in their domain.
(http://pespmc1.vub.ac.be/CHINNEG.html)

Deep Thinking and Deep Reading in an age of InfoGlut, Info-Garbage, Info-Glitz and Info-Glimmer open in new window
Schools must make a dramatically expanded commitment to questioning, research, information literacy and student-centered classrooms. Students will need a radically different skills array to negotiate this new information landscape.
(http://www.nbps.k12.wi.us/district/StaffDev/Workshops/Search)

Desperately Seeking: Helping Hands and Human Touch open in new window
Looks at a number of solutions, including "agency," agent-like applications, improvements in the information chain and information brokering, which may help deal with information overload in the online marketplace. By Bjorn Hermans.
(http://www.firstmonday.dk/issues/issue3_11/hermans/index.htm)

Disposing of the digital chaff open in new window
Article by Murray Gell-Mann. With the digital age producing an "immense sea of data that threatens to drown humanity," people need to adapt how they think so that true knowledge can be distilled from the deluge.
(http://www1.sjmercury.com/archives/acm97/stories/gell-mann03)

eCFO - Fighting Information Overload open in new window
Knowledge management software helps find the most relevant, most useful data.
(http://www.cfo.com/article/1,5309,5839|||6,00.html)

Information Management open in new window
Information Overload. Info-glut. Infobog. Data Smog. As information proliferates so do the labels for this malaise of the "Information Age." In this half-century, for the first time in history, the capacity for producing information is far greater than the human capacity to process it.
(http://www.ericacve.org/docs/mr00009.htm)

Information Overload - An IR problem? open in new window
An abstract of a study by M.Montebello. Proceedings of the String Processing and Information Retrieval: A South American Symposium. A downloadable copy of the entire study is available in .PDF format.
(http://computer.org/conferen/proceed/spire/8664/86640065abs.)

Information Overload Annotated Webliography open in new window
Information Overload is a unique problem. Information tends to be everywhere and we have problems even to remember where we put it, much less what it is. Here is a small collection of links to increase your information overload about information overload.
(http://www.softpanorama.org/Social/overload.shtml)

Information Overload: Fighting data asphyxiation is difficult but possible open in new window
By William Van Winkle from Computer Bits magazine.
(http://www.computerbits.com/archive/1998/0200/infoload.html)

Informing Ourselves to Death open in new window
A speech given by Neil Postman, German Informatics Society.
(http://www.eff.org/pub/Net_culture/Criticisms/informing_ours)

Infoworld.com - Overcoming Information Overload open in new window
Although technology is causing information overload, it can also offer ways to combat it.
(http://www.infoworld.com/articles/ca/xml/00/01/10/000110caov)

Managing information open in new window
Ways to assist a person in deciding what information is actually needed.
(http://www.managing-information.org.uk/)

Managing Information: Infoglut open in new window
New tools can help tame an ocean of data. By John Foley.
(http://www.iweek.com/551/51mtinf.htm)

New Age Heralds End of Information Overload open in new window
Reuters, the global information and news group, has published international research revealing pronounced differences in the way that nationalities around the world are coping with the information age. The research shows that while some countries are now leaving the age of information overload behind them, others at much earlier points on the evolutionary curve are only just entering it.
(http://about.reuters.com/investormedia/news_releases/art_7-1)

New Age Heralds End of Information Overload open in new window
Evolutionary model shows worst is yet to come for Eastern Europe.
(http://www.reuters.com/aboutreuters/newsreleases/1998/out_ab)

Spinning Around open in new window
Information overload isn't just sending individuals around the bend, it's hurting productivity, writes David Adams. [The Sydney Morning Herald]
(http://www.smh.com.au/articles/2003/05/19/1053196515705.html)

The Register - Data Dyspepsia Blights the Workforce open in new window
Research from Gartner has found that 90% of companies believe they get too much information pumped through to them on a regular basis.
(http://www.theregister.co.uk/content/23/25283.html)

The Role of Contextual Clues in the Creation of Information Overload open in new window
This paper presents the results from, and analysis of, a case study of a perceived problem of information overload from e-mail in a large international organisation. (Acrobat File).
(http://www-users.cs.york.ac.uk/~kimble/research/PAPER200.pdf)

We Have the Information You Want, But Getting It Will Cost You: Being Held Hostage by Information Overload open in new window
Scholarly article with definitions, statistics, problems and processes, trends, suggestions, conclusions, and references for further reading.
(http://info.acm.org/crossroads/xrds1-1/mnelson.html)

We Have the Information you Want, but Getting it Will Cost You: Being held hostage by Information Overload open in new window
Research paper discussing overload and possible solutions. Time Utility. Volume. Verifying Accuracy.
(http://www.acm.org/crossroads/xrds1-1/mnelson.html)


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